University of Cincinnati Mascot Ornament

**Ashly Gifts Store Return Policy**  

**30-Day Satisfaction Guarantee**  
If you’re not happy with your purchase, we’re here to help!  

**Returns & Refunds:**  
- **Defective/Damaged Items:**  
  Email photos of the issue to **info@mygardenflag**. We’ll send a free replacement or issue a full refund—**no need to return the item** in most cases!  

- **Changed Your Mind?**  
  Email us at **info@mygardenflag** within 30 days of delivery. We’ll send a prepaid return label (U.S. customers) or instructions. Refunds are processed within 1–3 business days after we receive your return.  

**Conditions:**  
✅ Items must be unused, in original packaging with tags.  
❌ **Customized items** (e.g., embroidered gifts or closeout promotion sales) are final sale unless defective.  
⚠️ A **restocking fee (up to 15%)** applies only if items are used, damaged, or missing parts.  

**Need Help?**  
Contact us anytime:  
📧 **info@mygardenflag**  
📞 **757-903-2518**  

We’ll respond within 24 hours and make it right—guaranteed!  

**Simple. Fair. Stress-Free.**  
*Your happiness is our priority.*