Ashley Gifts Shipping Policies:

We ship all 50 states in US, we could ship P.O. Box or APO/FPO address.

We ship order internationally for most of products, please check with us if you have any question.
Most of orders will be shipped in 1-2 business days.

Ashley Gifts Return Policies:

Products could be returned within 30 days of shipment,  please send return request to us first.

We will send replacement or refund you if product is defect; Please send defect product photos to us as a reference, in most of cases, we don’t need broken product back, please do not send them back unless you get approval from us.

After get authorization from us, you might return products to us. Returned items without defects will be refunded only product price. Restocking fees may apply. Customers have responsibility for all shipping costs which include the shipping costs we send to customer; We don’t refund shipping costs. Products must be returned in their original packaging with all original labels on in order to be eligible for a refund.